FAQs

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How does website design studio make money if they design websites for free ?

We do not make any money from our professional design. However, we do profit by hosting your free website  at a very low monthly fee from R 150 per month. Any website in the world must be hosted somewhere in order to be displayed on the internet. Customers can generally choose where they want their websites to be hosted.WEBSITE DESIGN STUDIO customers websites will be hosted on our servers which resides in the USA.

I require more than one website. Do you offer more than one free website per customer ?

We will design as many websites as you require.There is no limit.Please note that each website must be hosted with us separately at a low monthly fee from R150 per month.

What information do you require from me to build my free website and how do I get it to you ?

We have tried various methods of obtaining information from our customers. We found that the best way to handle this process is that you simply email us what you have i.e your photos,text information and contact details. We will reply to your mail accordingly and guide you until we have all the necessary information.You will receive the exact steps via email once you have placed your order with us.

I want a free website from WEBSITE DESIGN STUDIO but I don’t know how many pages I require ?

We suggest that you simply email us all the information that you have.We will then reply with the appropriate suggestion.We highly recommend that you consider OPTION 2 because it allows you 20 pages (which are generally more than enough) OPTION 2 also includes the marketing of your website !

How does the updates work ? After my website is up and running….surely I would like you guys to add and update new information once and again.What are the procedures and costs involved ?

You can simply email your changes to info@websitedesignstudio.co.za.

Option 1 does not include any monthly updates.Option 1 PLUS ,Option 2 and Option 3 includes 1 to 2 hours of changes every month.Hours that were not used will not be transferred onto the next month.

If you are an Option 1 subscriber OR  if you need more than 1- 2 hours worth of updates in a specific month ,then we will bill you separately at R 250 per hour.We will always first provide you with a quotation.

We have found that 1- 2 hours per month is more than enough for minor updates.We DON’T want you to pay any additional fees.We want you to enjoy the full benefit of our FREE WEBSITE DESIGN concept.

I do have a website but it is not generating new customers. What do you recommend ?

There are literally billions of websites on the internet. Your website needs to be optimized in order to be nicely positioned on the major search engines like Google,Yahoo,etc for people to be able to find it. Without that your website is really like a needle in a haystack. We recommend that purchase our SEO (online marketing package) at a once-off fee to get your website highly positioned on Google.Please note that we can not guarantee that your website will appear on the first page of Google (no one can) However, your website chances are 100% more to rank highly with our SEO package.

I require more pages . How much extra do you charge per page ?

You can either upgrade to a higher package or you can pay R50 once-off per additional page.

I require a portal /e-commerce/property/complex website. Is that also free ?

We specialize in high quality static websites with loads of added functionality.View our portfolio to see what we have done for our customers.

If you require a property website,click here.If you require any other advanced website,contact us for a free quotation.

What payment options are available ?

- Credit Card (your credit card will be billed when you subscribe and then again every 30 days)

- Debit Order (your South-African bank account will be debited within 24 hours when you subscribe and again on the last day of  the following month until the subscription has been upgraded,downgraded or canceled )

- EFT (with this option you may manually transfer the monthly amount directly to our South-African bank account)

I do not want to pay monthly.  Can I pay yearly ?

Yes. Simply inform our offices and we will send the invoice accordingly.

I see that you have a 14 day completion guarantee. What happens if you take longer than 14 days ?

It yet has to happen ! But we will give you your first month for free should it ever happen. The reason for this guarantee is because we strive to provide nothing short of excellent service to our customers. Please note that we do require complete information from you (we will assist you with this process) as well as payment for the first invoice before the 14 days start ticking !

How long should I wait for updates to be completed ?

Updates to existing sites will be completed within 7 working days !

I have an idea….I’m going to subscribe to one of your packages ,let you design my website….and then I’m going to take my designed website somewhere else !

Ownership of all websites designed by Website Design Studio will vest in WDS for until receipt of :

1. Option 1 : 12 payments

2. Option 1 Plus : 10 payments

3. Option 2 : 8 payments

4. Option 3 : 6 payments

whereafter ownership will be transfered to you.

I see that I don’t have to sign any contracts? Can I cancel my subscription at any given time ?

That is correct. Simply send an email to info@websitedesignstudio.co.za to upgrade ,downgrade or cancel your subscription.

Do you have more questions ? Leave a comment below or contact us !